Your search returned 2 results.

1. Books
Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler

by Smith, Shaun | Wheeler, Joe.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Financial Times Prentice Hall, 2002Accession number(s): 200302220321, 200302220322, 200303220067.Availability: Items available for loan: Main Campus [Call number: HF5415.5 S647M] (1).

2. Books
Uncommon practice : people who deliver a great brand experience / editors Andy Milligan and Shaun Smith

by Milligan, Andy [ed.] | Smith, Shaun [ed.].

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Financial Times/Prentice Hall, 2002Accession number(s): 200704240017.Availability: Items available for loan: Main Campus [Call number: HD9980.5 U526] (1).


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