Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek.
By: Toporek, Adam.
Material type: BookCopyright date: New York, N.Y. : AMACOM American Management Association, ©2015Description: 244 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780814449059.Call No.: HF5415.5 T666B 2015 Other title: Be your customer's hero : real-world tips and techniques for the service front lines.Subject(s): Customer services | Customer relations | ManagementBibliography, etc. Note: Includes bibliographical references and indexCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 T666B 2015 (Browse shelf) | Available | 2016000003848 |
Includes bibliographical references and index
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