Your search returned 3 results.

1. Books
80 things you must do to be a great boss : how to focus on the fundamentals of managing people properly

by Freemantle, David.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : McGraw-Hill, 1995Accession number(s): 178835.Availability: Items available for loan: Main Campus [Call number: HD31 F733E] (1).

2. Books
The buzz : 50 little things that make a big difference to delivering world-class customer service / David Freemantle

by Freemantle, David.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Nicholas Brealey, 2004Accession number(s): 200506150009.Availability: Items available for loan: Main Campus [Call number: HF5415.5 F733B] (1).

3. Books
What customers like about you : adding emotional value for service excellence and competitive advantage / David Freemantle.

by Freemantle, David.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Nicholas Brealey, 2004Accession number(s): 201202080026, 201202080027.Availability: No items available Checked out (1).


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