Your search returned 3 results.

1. Books
A guide to computer user support for help desk & support specialists / Fred Beisse.

by Beisse, Fred.

Edition: 3rd ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Australia : Thomson/Course Technology, c2004Other title: A guide to computer user support for help desk and support specialists.Accession number(s): 200601090004, 200601090005.Availability: Items available for loan: Main Campus [Call number: QA76.9 .E53 B447G 2004] (1).

2. Books
Delivering world-class technical support

by Khandpur, Navtej (Kay) | Laub, Lori.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Wiley, 1997Accession number(s): 218354.Availability: Items available for loan: Main Campus [Call number: QA76.9 .T43 K426D] (1).

3.
How to manage the IT help desk [electronic resource] : a guide for user support and call centre managers / Noel Bruton.

by Bruton, Noel, 1955-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Routledge, 2002Online access: Electronic Resources Availability: No items available


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