Bergeron, Bryan P.
The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships - New York, N.Y. : McGraw-Hill, 2001 - 261
007136479X
CUSTOMER LOYALTY
INTERNET MARKETING
HF5415.525 / B473E
The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships - New York, N.Y. : McGraw-Hill, 2001 - 261
007136479X
CUSTOMER LOYALTY
INTERNET MARKETING
HF5415.525 / B473E