| 000 -LEADER |
|---|
| fixed length control field |
00965nam0a22002050a04500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000086273 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190422164526.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
s2001 xxu 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
007136479X |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
2001087581 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.525 |
| Item number |
B473E |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bergeron, Bryan P. |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York, N.Y. : |
| Name of publisher, distributor, etc. |
McGraw-Hill, |
| Date of publication, distribution, etc. |
2001 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
261 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
CUSTOMER LOYALTY |
|
|---|
| Topical term or geographic name entry element |
INTERNET MARKETING |
| 991 ## - |
|---|
| -- |
07 |
| -- |
06 |
| -- |
เทคโนโลยีสารสนเทศ : อินเทอร์เน็ต การใช้คอมพิวเตอร์ในธุรกิจ การสืบค้นสารสนเทศ ระบบสนเทศเพื่อการจัดการ การบริหารทรัพยากรสารสนเทศ |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |