| 000 -LEADER |
|---|
| fixed length control field |
01811nam0a22003850a04500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000151696 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
TH-BaBU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220113134806.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
s2007 xxu fnx000 000 0neng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0132056763 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
2008003247 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
TH-BaBU |
| Transcribing agency |
TH-BaBU |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.13 |
| Item number |
L683S 2007 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lovelock, Christopher |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Services marketing : |
| Remainder of title |
people, technology, strategy / |
| Statement of responsibility, etc. |
Christopher Lovelock, Jochen Wirtz |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
6th ed. , Pearson international ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc. |
Pearson/Prentice Hall, |
| Date of publication, distribution, etc. |
c2007 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
648 p. : |
| Other physical details |
ill. (some col.) |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and indexes |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
MARKETING |
| General subdivision |
MANAGEMENT |
|
|---|
| Topical term or geographic name entry element |
PROFESSIONS |
| General subdivision |
MARKETING |
|
|---|
| Topical term or geographic name entry element |
SERVICE INDUSTRIES |
| General subdivision |
MARKETING |
|
|---|
| Topical term or geographic name entry element |
CUSTOMER SERVICES |
| General subdivision |
MARKETING |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Wirtz, Jochen |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| b |
200809040046 |
| p |
4808.00 |
| n |
BUR |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809040050 |
| p |
4808.00 |
| n |
BUR |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809040051 |
| p |
4808.00 |
| n |
BUR |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809040052 |
| p |
4808.00 |
| n |
BUR |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809040054 |
| p |
4808.00 |
| n |
BUK |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809040055 |
| p |
4808.00 |
| n |
BUK |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809050006 |
| p |
4808.00 |
| n |
BUK |
| r |
SID01 RONO20080586 ORDNO30 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
|
|---|
| b |
200809040053 |
| p |
4808.00 |
| n |
BUK |
| r |
SID01 RONO20080585 ORDNO32 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HF5415.13 |
| j |
0 |
| i |
L683S 2007 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
|---|
| Link information for 9XX fields |
A51017 |
| Link information for field corresponding to 9XX field |
Feb 11 2009 2:12PM |