A practical guide to airline customer service : (Record no. 257093)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02177cam a2200541 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | on1057376709 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240611145145.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu---unuuu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 181022s2018 cau ob 001 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | YDX |
| Language of cataloging | eng |
| Description conventions | pn |
| Transcribing agency | YDX |
| Modifying agency | OCLCQ |
| -- | N$T |
| -- | OCLCQ |
| -- | OCLCO |
| -- | OCLCQ |
| -- | OCLCO |
| -- | OCLCL |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1627346945 |
| Qualifying information | (electronic bk.) |
| International Standard Book Number | 9781627346948 |
| Qualifying information | (electronic bk.) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 1912633 |
| -- | (N$T) |
| System control number | (OCoLC)1057376709 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HE9780 |
| Item number | .L39 2018 |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | TRA |
| Subject category code subdivision | 006020 |
| Source | bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 387.7 |
| Edition number | 23 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | MAIN |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Law, Colin C., |
| Relator term | author. |
| 245 12 - TITLE STATEMENT | |
| Title | A practical guide to airline customer service : |
| Remainder of title | from airline operations to passenger services / |
| Statement of responsibility, etc. | Colin C. Law, Stamford International University, Hua Hin Campus. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Irvine : |
| Name of producer, publisher, distributor, manufacturer | BrownWalker Press, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2018] |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 588 0# - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Print version record. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Added to collection customer.56279.3 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Airlines |
| General subdivision | Customer services. |
| Topical term or geographic name entry element | Airlines |
| General subdivision | Management. |
| Topical term or geographic name entry element | Consumer satisfaction. |
| Topical term or geographic name entry element | Consumer Behavior |
| Topical term or geographic name entry element | Compagnies de transport aérien |
| General subdivision | Service à la clientèle. |
| Topical term or geographic name entry element | Compagnies de transport aérien |
| General subdivision | Gestion. |
| Topical term or geographic name entry element | Consommateurs |
| General subdivision | Satisfaction. |
| Topical term or geographic name entry element | TRANSPORTATION |
| General subdivision | Ships & Shipbuilding |
| -- | Pictorial. |
| Source of heading or term | bisacsh |
| Topical term or geographic name entry element | Airlines |
| General subdivision | Customer services |
| Source of heading or term | fast |
| Topical term or geographic name entry element | Airlines |
| General subdivision | Management |
| Source of heading or term | fast |
| Topical term or geographic name entry element | Consumer satisfaction |
| Source of heading or term | fast |
| 758 ## - RESOURCE IDENTIFIER | |
| Relationship information | has work: |
| Label | A practical guide to airline customer service (Text) |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PCFqw7yBRx3BXfCW7VtpycX |
| Relationship | https://id.oclc.org/worldcat/ontology/hasWork |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | EBSCOhost |
| Uniform Resource Identifier | <a href="https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1912633">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1912633</a> |
| 938 ## - | |
| -- | EBSCOhost |
| -- | EBSC |
| -- | 1912633 |
| -- | YBP Library Services |
| -- | YANK |
| -- | 15757815 |
| 994 ## - | |
| -- | 92 |
| -- | N$T |
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