A practical guide to airline customer service : from airline operations to passenger services / Colin C. Law, Stamford International University, Hua Hin Campus.
By: Law, Colin C [author.].
Material type:
BookPublisher: Irvine : BrownWalker Press, [2018]Copyright date: ©2018Description: 1 online resource.Content type: text Media type: computer Carrier type: online resourceISBN: 1627346945; 9781627346948.Call No.:
HE9780
.L39 2018
Subject(s): Airlines -- Customer services | Airlines -- Management | Consumer satisfaction | Consumer Behavior | Compagnies de transport aérien -- Service à la clientèle | Compagnies de transport aérien -- Gestion | Consommateurs -- Satisfaction | TRANSPORTATION -- Ships & Shipbuilding -- Pictorial | Airlines -- Customer services | Airlines -- Management | Consumer satisfactionDDC classification: 387.7 Online resources: EBSCOhost Bibliography, etc. Note: Includes bibliographical references and index.Local Note(s): Added to collection customer.56279.3
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Includes bibliographical references and index.
Added to collection customer.56279.3
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