Customer care : how to create an effective customer focus
By: Cook, Sarah.
Material type: BookPublisher: London : Kogan Page, 2000Edition: 3rd ed.Description: 215.Call No.: HF5415.5 C664C 2000 Subject(s): CUSTOMER SERVICESCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 C664C 2000 (Browse shelf) | Available | 170820000010 |
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HF5415.5 C533C Capturing customers' hearts : | HF5415.5 C533I The invisible customer : strategies for successful customer service down the wire | HF5415.5 C533I The invisible customer : strategies for successful customer service down the wire | HF5415.5 C664C 2000 Customer care : how to create an effective customer focus | HF5415.5 C667 Consumer insight : | HF5415.5 C667 Consumer insight : | HF 5415.5 C667 Consumer-brand relationships : |
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