Service management for competitive advantage
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type: BookPublisher: New York, N.Y. : McGraw-Hill, 1994Description: 462.Call No.: HD9980.5 F579S Subject(s): SERVICE INDUSTRIES -- MANAGEMENTCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HD9980.5 F579S (Browse shelf) | Available | 143290 |
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HD9980.5 D384M Managing services : | HD9980.5 D384M 2003 Managing services : | HD9980.5 D384M 2003 Managing services : | HD9980.5 F579S Service management for competitive advantage | HD9980.5 F579S 1998 Service management : operations, strategy, and information technology | HD9980.5 F579S 1998 Service management : operations, strategy, and information technology | HD9980.5 F579S 2001 Service management : |
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