Service management : operations, strategy, and information technology
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type: BookPublisher: Boston, Mass. : Irwin/McGraw-Hill, 1998Edition: 2nd ed.Description: 613 p.ISBN: 0071157093.Call No.: HD9980.5 F579S 1998 Subject(s): SERVICE INDUSTRIES -- MANAGEMENTCurrent location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HD9980.5 F579S 1998 (Browse shelf) | Available | 280920000051 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
HD9980.5 D384M 2003 Managing services : | HD9980.5 D384M 2003 Managing services : | HD9980.5 F579S Service management for competitive advantage | HD9980.5 F579S 1998 Service management : operations, strategy, and information technology | HD9980.5 F579S 1998 Service management : operations, strategy, and information technology | HD9980.5 F579S 2001 Service management : | HD9980.5 F579S 2001 Service management : |
There are no comments for this item.