Creating the service culture : strategies for Canadian business

By: Brown, Stanley A.
Contributor(s): Martenfeld, Marvin B | Gould, Allan.
Material type: materialTypeLabelBookPublisher: Scarborough : Prentice-Hall Canada, 1990Description: 228.Call No.: HF5415.5 B768C Subject(s): CUSTOMER SERVICE -- CANADA | CREATIVE ABILITY IN BUSINESS -- CANADA
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