Customer culture : how FedEx and other great companies put the customer first every day / Michael D. Basch
By: Basch, Michael D.
Material type:
BookSeries: Financial Times Prentice Hall books.Publisher: Upper Saddle River, N.J. : Financial Times/Prentice Hall, c2002Description: 274 p. : ill.ISBN: 0130353310.Call No.:
HD58.7
B372C
Subject(s): CORPORATE CULTURE | ORGANIZATIONAL EFFECTIVENESS | QUALITY OF WORK LIFE | CUSTOMER LOYALTY | CORPORATE CULTURE -- CASE STUDIES | ORGANIZATIONAL EFFECTIVENESS -- CASE STUDIESBibliography, etc. Note: Includes index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HD58.7 B372C (Browse shelf) | Available | 200308270063 |
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Includes index
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