Multicultural customer service : providing outstanding service across cultures / Leslie Aguilar, Linda Stokes

By: Aguilar, Leslie.
Contributor(s): Stokes, Linda, 1954-.
Material type: materialTypeLabelBookSeries: Business skills express series.Publisher: New York, N.Y. : McGraw-Hill, c1996Description: 136 p. : ill.ISBN: 0786303328.Call No.: HF5415.5 A384M Subject(s): CUSTOMER SERVICES -- SOCIAL ASPECTS | INTERCULTURAL COMMUNICATIONBibliography, etc. Note: Includes bibliographical references
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Includes bibliographical references

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