Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart
By: Barlow, Janelle.
Contributor(s): Stewart, Paul.
Material type: BookPublisher: San Francisco, Calif. : Berrett-Koehler , c2004Description: 259 p. : ill.ISBN: 1576752984.Call No.: HF5415.5 B374B Subject(s): CUSTOMER SERVICES | BUSINESS NAMES | BRAND NAME PRODUCTSBibliography, etc. Note: Includes bibliographical references and indexCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 B374B (Browse shelf) | Available | 200605030003 |
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HF5415.5 A423M Mind to mind marketing : communicating with 21st-century customers | HF5415.5 A423M Mind to mind marketing : communicating with 21st-century customers | HF5415.5 A523K Knock your socks off answers : solving customer nightmares & soothing nightmare customers | HF5415.5 B374B Branded customer service : | HF5415.5 B374E Emotional value : creating strong bonds with your customers | HF5415.5 B374E Emotional value : creating strong bonds with your customers | HF5415.5 B376B Build your customer strategy : |
Includes bibliographical references and index
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