Service quality and the customer satisfaction chain in the Thai retail banking industry / by Piti Tantakasem
By: Piti Tantakasem.
Material type: BookPublisher: [Bangkok] : Graduate School, Bangkok Univ., 2006Description: 107 leaves : ill.Call No.: Dissertation P574S 2006 BU Subject(s): BANKS AND BANKING -- CUSTOMER SERVICES -- RESEARCH | CONSUMER SATISFACTION -- RESEARCH | BANGKOK UNIVERSITY -- DISSERTATIONSBibliography, etc. Note: Includes bibliographical referencesDissertation note: Thesis (Ph.D.)--Bangkok University, 2006Current location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | Dissertation P574S 2006 BU (Browse shelf) | Not for loan | 200611200009 | |
Main Campus Book Shelves | Dissertation P574S 2006 BU (Browse shelf) | Not for loan | 200611200010 |
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Thesis (Ph.D.)--Bangkok University, 2006
Includes bibliographical references
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