Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.
By: Goldstein, Sheldon D.
Material type:
BookPublisher: Milwaukee, Wis. : ASQ Quality Press, c2010Description: 124 p. : ill.ISBN: 9780873897754.Call No.:
HF5415.335
G642S
Subject(s): Consumer satisfaction | Customer loyalty | Customer relationsBibliography, etc. Note: Includes bibliographical references and index.
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.335 G642S (Browse shelf) | Available | 2014000001382 |
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| HF5415.335 ฮ459ค คู่มือวัดความพึงพอใจของลูกค้า = | HF5415.335 B378S Simply better : | HF5415.335 B586D 2013 Delivering effective social customer service : | HF5415.335 G642S Superior customer satisfaction and loyalty : | HF5415.335 J324B Business process mapping : | HF5415.335 J324B Business process mapping : | HF5415.335 O448S 2015 Satisfaction : |
Includes bibliographical references and index.
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