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Customer experience 3.0 : high-profit strategies in the age of techno service / John A. Goodman.

By: Goodman, John A.
Material type: materialTypeLabelBookPublisher: New York, N.Y. : AMACOM, c2014Description: 244 p. : ill.ISBN: 9780814433881.Call No.: HF5415.5 G662C 2014 Subject(s): Customer services | Customer services -- Technological innovations | Customer relationsBibliography, etc. Note: Includes bibliographical references and index.
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Book Shelves 		HF5415.5 G662C 2014 (Browse shelf) Available 2015000001946

Includes bibliographical references and index.

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