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High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler.

By: Jurewicz, Lynn.
Contributor(s): Cutler, Todd.
Material type: materialTypeLabelBookPublisher: Chicago : American Library Association, 2003Description: 1 online resource.ISBN: 9780838908600; 9780838998526 (electronic bk.) .Call No.: Z674.75.I58 J87 2003 Subject(s): Libraries and the Internet | Public services (Libraries) -- Technological innovations | Customer services -- Technological innovations | Library Web sitesOnline resources: Electronic Resources Bibliography, etc. Note: Includes bibliographical references (p. 135-137) and index.
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Includes bibliographical references (p. 135-137) and index.

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