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FRICTIONLESS ORGANIZATION;DELIVER GREAT CUSTOMER EXPERIENCES WITH LESS EFFORT [electronic resource].

By: BILL PRICE; DAVID JAFFE.
Material type: materialTypeLabelBookPublisher: SAN FRANCISCO : BERRETT-KOEHLER, 2022Description: 1 online resource.ISBN: 1523000155; 9781523000159.Call No.: HF5415.5 Subject(s): Customer relations | Customer services -- Management | Consumer satisfaction | Service industries -- Customer servicesGenre/Form: Electronic books.DDC classification: 658.8/12 Online resources: EBSCOhost Local Note(s): Added to collection customer.56279.3
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