Customer service : skills for success / Robert W. Lucas, Principal, Robert W. Lucas Enterprises
By: Lucas, Robert W [author].
Material type: BookPublisher: New York, N.Y. : McGraw-Hill Education, c2015Edition: Sixth edition.Description: xxv, 436 pages : color illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781259252945.Call No.: HF5415.5 L822C 2015 Subject(s): Customer servicesBibliography, etc. Note: Includes bibliographical references and indexCurrent location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HF5415.5 L822C 2015 (Browse shelf) | Available | 2016000003323 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
HF5415.5 L426H 2000 How to win customers and keep them for life | HF5415.5 L466A Auditing your customer service : the foundation for success | HF5415.5 L68P Product plus : how product + service = competitive advantage | HF5415.5 L822C 2015 Customer service : skills for success / | HF5415.5 L962C Customer loyalty and success | HF5415.5 L962C Customer loyalty and success | HF5415.5 M324I Information masters : secrets of the customer race |
Includes bibliographical references and index
There are no comments for this item.