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2.
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Assessing business excellence : a guide to self-assessment
by Porter, L.J | Tanner, S.J. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Oxford : Butterworth-Heinemann, 1996Accession number(s): 182960.Availability: Items available for loan: Main Campus [Call number: HD62.15 P677A] (1).
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4.
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5.
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Automating quality systems
by Tannock, J.D.T. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London : Chapman & Hall, 1992Accession number(s): 147959.Availability: Items available for loan: Main Campus [Call number: TS156 T36A] (1).
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6.
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7.
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8.
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Beyond TQM
by Flood, Robert Louis. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York, N.Y. : Wiley, 1993Accession number(s): 144618.Availability: Items available for loan: Main Campus [Call number: HD62.15 F566B] (1).
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10.
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11.
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Cases in total quality management
by Oakland, John S | Porter, Leslie J. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Oxford : Butterworth-Heinemann, 1994Accession number(s): 179993, 179994.Availability: Items available for loan: Main Campus [Call number: HD62.15 O244C] (1).
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12.
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13.
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14.
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Corporate diagnosis : setting the global standard for excellence
by Jackson, Thomas L | Dyer, Constance E. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Portland, Or. : Productivity Press, 1996Accession number(s): 202411.Availability: Items available for loan: Main Campus [Call number: HD62.15 J324C] (1).
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17.
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18.
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20.
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