Your search returned 78 results.

21. Books
Design and management of service processes : keeping customers for life

by Ramaswamy, Rohit.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Reading, Mass. : Addison-Wesley Pub.Co., 1996Accession number(s): 190853, 190854.Availability: Items available for loan: Main Campus [Call number: HF5415.5 R352D] (1). Checked out (1).

22. Books
Experiencing quality

by Lengnick-Hall, Cynthia A | Hartman, Melissa G.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Fort Worth, Tex : The Dryden Press, 1995Accession number(s): 205470.Availability: Items available for loan: Main Campus [Call number: HD62.15 L463E] (1).

23. Books
Extreme Toyota : radical contradictions that drive success at the world's best manufacturer / Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi ; with John Kyle Dorton

by Osono, Emi, 1965- | Shimizu, Norihiko | Takeuchi, Hirotaka | Dorton, John Kyle.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2008Accession number(s): 200903130034.Availability: No items available

24. Books
Fourth generation management : the new business consciousness

by Joiner, Brian L.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : McGraw-Hill, 1994Accession number(s): 151178.Availability: Items available for loan: Main Campus [Call number: HD62.15 J65] (1).

25. Books
Human resources management and the total quality imperative

by Carter, Carla C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 1993Accession number(s): 155051.Availability: Items available for loan: Main Campus [Call number: HF5549 C37H] (1).

26. Books
Implementing Juran' s road map for quality leadership : benchmarks and results

by Endres, Al C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Wiley, 2000Accession number(s): 130720004002, 80720000054.Availability: Items available for loan: Main Campus [Call number: HD62.15 E527I] (1).

27. Books
Implementing total quality management

by Munro-Faure, Lesley | Munro-Faure, Malcolm.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Pitman, 1993Accession number(s): 125054, 125055.Availability: Items available for loan: Main Campus [Call number: HD62.15 M867I] (1).

28. Books
Implementing total quality management : an overview

by Jablonski, Joseph R.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: San Diego, Calif. : Pfieffer, 1991Accession number(s): 119230.Availability: Items available for loan: Main Campus [Call number: HD62.15 J324I] (1).

29. Books
Introduction to total quality : quality, productivity, competitiveness

by Goetsch, David L | Davis, Stanley.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Prentice Hall International, 1994Accession number(s): 159678, 159680.Availability: Items available for loan: Main Campus [Call number: HD62.15 G637I] (1).

30. Books
ISO 9000 : motivating the people, mastering the process, achieving registration

by Huyink, David Stevenson | Westover, Craig.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Burr Ridge, Ill. : Irwin, 1994Accession number(s): 159684, 159685.Availability: Items available for loan: Main Campus [Call number: TS156 H89I] (1).

31.
Leaning into Six Sigma [electronic resource] : a parable of the journey to Six Sigma and a lean enterprise / Barbara Wheat, Chuck Mills, Mike Carnell.

by Wheat, Barbara | Mills, Chuck | Carnell, Mike.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : McGraw-Hill, c2003Online access: Electronic Resources Availability: No items available

32. Books
Making quality critical : new perspectives on organizational change

by Wilkinson, Adrian, ed | Willmott, Huge, ed.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Routledge, 1995Accession number(s): 204750, 204751.Availability: Items available for loan: Main Campus [Call number: HD62.15 M344] (1).

33. Books
Making TQM work

by Sadgrove, Kit.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Kogan Page, 1997Accession number(s): 204664.Availability: Items available for loan: Main Campus [Call number: HD62.15 S223M] (1).

34. Books
Management : a total quality perspective

by Bounds, Gregory M | Dobbins, Gregory H | Fowler, Oscar S.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Cincinnati, Ohio : South-Western College, 1995Accession number(s): 202806.Availability: Items available for loan: Main Campus [Call number: HD62.15 B686M] (1).

35. Books
Management development and training : a TQM approach

by Costin, Harry.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Fort Worth, Tex : The Dryden Press, 1996Accession number(s): 202145, 202146.Availability: Items available for loan: Main Campus [Call number: HD62.15 C677M] (1).

36. Books
Managing quality

by Dale, Barrie G., ed.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Prentice Hall, 1994Accession number(s): 159682.Availability: Items available for loan: Main Campus [Call number: TA190 D34M 1994] (1).

37. Books
Managing quality : managerial and critical perspectives / Mihaela Kelemen

by Kelemen, Mihaela.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Sage, 2003Accession number(s): 200407020400, 200407200112.Availability: Items available for loan: Main Campus [Call number: HD62.15 K443M] (1).

38. Books
Managing with total quality management : theory and practice

by Wilkinson, Adrian.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Hampshire : Macmillan Business, 1998Accession number(s): 213580, 213581.Availability: Items available for loan: Main Campus [Call number: HD62.15 M362] (1).

39. Books
New marketing imperatives : innovative strategies for today's marketing challenges

by Yovovich, Bozidar G.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice Hall, 1995Accession number(s): 183260.Availability: Items available for loan: Main Campus [Call number: HF5415.1263 Y686N] (1).

40. Books
Om-companion to production and operations management : total quality and responsiveness / Hamid Noori, Russell Radford

by Noori, Hamid | Radford, Russell.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c1995Accession number(s): 200302050113.Availability: Items available for loan: Main Campus [Call number: TS155 N667O] (1).


- Copyright © 2022 Library and Learning Space -

Powered by Koha