Your search returned 2 results.

1. Books
Crisis management by apology : corporate response to allegations of wrongdoing / Keith Michael Hearit

by Hearit, Keith Michael.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Mahwah, N.J. : Lawrence Erlbaum Associates, c2006Accession number(s): 200606030017.Availability: Items available for loan: Main Campus [Call number: HD59.2 H427C] (1).

2. Books
Effective apology : mending fences, building bridges, and restoring trust / John Kador.

by Kador, John.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: San Francisco, Calif. : Berrett-Koehler Publishers, c2009Accession number(s): 201009210134.Availability: Items available for loan: Main Campus [Call number: HD59.2 K326E 2009] (1).


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