BANGKOK UNIVERSITY LIBRARY AND LEARNING SPACE catalog › Results of search for 'su,complete-subfield:{QUALITY CONTROL}'

	1.		Administering the quality control function by Fuchs, Jerome H. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice-Hall, 1979Accession number(s): 31795.Availability: Items available for loan: Main Campus [Call number: TS156 F823A] (1). Place hold Add to cart (remove)
	2.		An introduction to Six Sigma & process improvement / James R. Evans, William M. Lindsay by Evans, James R. (James Robert), 1950- \| Lindsay, William M. Edition: International student ed.Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Australia : Thomson South-Western, c2005Other title: An introduction to Six Sigma and process improvement.Accession number(s): 200805030014.Availability: Items available for loan: Main Campus [Call number: TS156.8 E926I 2005] (1). Place hold Add to cart (remove)
	3.		An ISO 9000 approach to building quality software by Oskarsson, Osten \| Glass, Robert L, 1932-. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall PTR, 1996Accession number(s): 174583.Availability: Items available for loan: Main Campus [Call number: QA76.76 .Q35 O842I] (1). Place hold Add to cart (remove)
	4.		Applying quality management in healthcare [electronic resource] : a process for improvement / Diane L. Kelly. by Kelly, Diane L. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Chicago, Ill. : Health Administration Press : c2003Online access: Electronic Resources Availability: No items available Add to cart (remove)
	5.		Applying six sigma principles to business strategy implementation [electronic resource] / by Thomas Pirker-Krassnig ; Graduate School, Bangkok University. by Pirker-Krassnig, Thomas \| James, Paul [advisor] \| Ribiere, Vincent [advisor] \| Bangkok University. Graduate School. Material type: Book; Audience: Specialized; Publisher: [Bangkok] : Graduate School, Bangkok Univ., 2010Dissertation note: Thesis (MBA)--Graduate School, Bangkok University, 2010 Accession number(s): 201206260032.Availability: Items available for reference: Main Campus [Call number: Thesis P574A 2010 BU] (1). Add to cart (remove)
	6.		Applying six sigma principles to business strategy implementation / by Thomas Pirker-Krassnig ; Graduate School, Bangkok University. by Pirker-Krassnig, Thomas \| James, Paul [advisor] \| Ribiere, Vincent [advisor] \| Bangkok University. Graduate School. Material type: Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: [Bangkok] : Graduate School, Bangkok Univ., 2010Dissertation note: Thesis (MBA)--Graduate School, Bangkok University, 2010 Online access: Electronic Resource Accession number(s): 201206260033.Availability: Items available for loan: Main Campus [Call number: Thesis P574A 2010 BU] (1). Place hold Add to cart (remove)
	7.		Automating quality systems by Tannock, J.D.T. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London : Chapman & Hall, 1992Accession number(s): 147959.Availability: Items available for loan: Main Campus [Call number: TS156 T36A] (1). Place hold Add to cart (remove)
	8.		Basic quality improvement by Garrity, Susan M. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice-Hall International, 1993Accession number(s): 183238.Availability: Items available for loan: Main Campus [Call number: TS156 G377B] (1). Place hold Add to cart (remove)
	9.		Best practices : building your business with customer-focused solutions by Hiebeler, Robert \| Kelly, Thomas B \| Ketteman, Charles. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Touchstone, 2000Accession number(s): 70920000016.Availability: Items available for loan: Main Campus [Call number: HF5415.5 H532B] (1). Place hold Add to cart (remove)
	10.		Clinical practice guidelines [electronic resource] : directions for a new program / Committee to Advise the Public Health Service on Clinical Practice Guidelines, Institute of Medicine ; Marilyn J. Field and Kathleen N. Lohr, editors. by Field, Marilyn J. (Marilyn Jane) [ed.] \| Lohr, Kathleen N, 1941- [ed.] \| Institute of Medicine (U.S.). Committee to Advise the Public Health Service on Clinical Practice Guidelines \| United States. Department of Health and Human Services. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Washington, D.C. : National Academy Press, 1990Online access: Electronic Resources Availability: No items available Add to cart (remove)
	11.		CMMI and Six Sigma : partners in process improvement / Jeannine M. Siviy, M. Lynn Penn, Robert W. Stoddard by Siviy, Jeannine M \| Penn, M. Lynn \| Stoddard, Robert W, 1959-. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, N.J. : Addison-Wesley, c2008Accession number(s): 201006110044.Availability: Items available for loan: Main Campus [Call number: QA 76.758 S584C] (1). Place hold Add to cart (remove)
	12.		CMMI for services : guidelines for superior service / Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum by Forrester, Eileen C \| Buteau, Brandon L \| Shrum, Sandy. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, N.J. : Addison-Wesley, c2010Accession number(s): 201006110055.Availability: Items available for loan: Main Campus [Call number: QA 76.758 F677C] (1). Place hold Add to cart (remove)
	13.		CMMI survival guide : just enough process improvement / Suzanne Garcia, Richard Turner by Garcia, Suzanne \| Turner, Richard, 1954-. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, N.J. : Addison-Wesley, c2007Accession number(s): 200807260031.Availability: Items available for loan: Main Campus [Call number: TS155 G372C] (1). Place hold Add to cart (remove)
	14.		Comparing hospital quality at for-profit and not-for-profit by McClellan, Mark \| Staiger, Douglas. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Cambridge, Mass : National Bureau of Economic Research, 1999Other title: hospitals.Accession number(s): 231311.Availability: No items available Place hold Add to cart (remove)
	15.		Creating quality : concepts, systems, strategies, and tools by Kolarik, William J. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : McGraw-Hill, 1995Accession number(s): 163282.Availability: Items available for loan: Main Campus [Call number: TS156 K642C] (1). Place hold Add to cart (remove)
	16.		Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière. by Lafrenière, Daniel [author.]. Edition: 1stMaterial type: Book; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2019Online access: EBSCOhost Availability: No items available Add to cart (remove)
	17.		Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry by Zeithaml, Valarie A \| Parasuraman, A \| Berry, Leonard L. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Free Press, c1990Accession number(s): 200401310056.Availability: No items available Place hold Add to cart (remove)
	18.		Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson by Larson, Alan. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2003Accession number(s): 200309230049, 200309230050.Availability: Items available for loan: Main Campus [Call number: HD62.15 L377D] (1). Place hold Add to cart (remove)
	19.		Design and management of service processes : keeping customers for life by Ramaswamy, Rohit. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Reading, Mass. : Addison-Wesley Pub.Co., 1996Accession number(s): 190853, 190854.Availability: Items available for loan: Main Campus [Call number: HF5415.5 R352D] (1). Checked out (1). Place hold Add to cart (remove)
	20.		Design for lean six sigma : a holistic approach to design and innovation / by Rajesh Jugulum, Philip Samuel by Jugulum, Rajesh \| Samuel, Philip. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2008Accession number(s): 200903130030.Availability: Items available for loan: Main Campus [Call number: TS156 J838D] (1). Place hold Add to cart (remove)

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