Your search returned 14 results.

1. Books
A librarian's guide to telephone reference service / Rochelle Yates

by Yates, Rochelle.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hamden, Conn. : Library Professional, 1986Accession number(s): 200206050014.Availability: Items available for loan: Main Campus [Call number: Z711 Y373L] (1).

2. Books
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney

by Ross, Catherine Sheldrick | Nilsen, Kirsti | Dewdney, Patricia.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Facet, 2002Accession number(s): 200404170006.Availability: Items available for loan: Main Campus [Call number: Z711 R677C] (1).

3. Books
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney

by Ross, Catherine Sheldrick | Nilsen, Kirsti | Dewdney, Patricia.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Neal-Schuman, c2002Accession number(s): 200406210099.Availability: Items available for loan: Main Campus [Call number: Z711 R677C] (1).

4.
Content and workflow management for library web sites [electronic resource] : case studies / [edited by] Holly Yu.

by Yu, Holly [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Hershey, PA : Information Science Pub., c2005Online access: Electronic Resources Availability: No items available

5. Reference Book
Know it all, find it fast : an a-z source guide for the enquiry desk / Bob Duckett, Peter Walker, Christinea Donnelly

by Duckett, Bob | Walker, Peter | Donnelly, Christinea.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Facet, 2003Accession number(s): 200408130030.Availability: Items available for reference: Main Campus [Call number: REF ZA3050 D824K] (1).

6.
Library Web sites [electronic resource] : creating online collections and services / A. Paula Wilson.

by Wilson, A. Paula.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2004Online access: Electronic Resources Availability: No items available

7. Reference Book
Recommended reference books for small and medium-sized libraries and media centers 2003

by Dillon, Martin [ed.] | Hysell, Shannon Graff [ed.].

Edition: 2003 ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Westport, Conn. : Libraries Unlimited, c2003Accession number(s): 200406290084.Availability: Items available for reference: Main Campus [Call number: REF Z1035.1 R426 2003] (1).

8.
Reference and information services [electronic resource] : an introduction / general editors, Richard E. Bopp, Linda C. Smith.

by Bopp, Richard E [ed.] | Smith, Linda C [ed.].

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Englewood, Colo. : Libraries Unlimited, 1995Online access: Electronic Resources Availability: No items available

9. Books
Reference and information services : an introduction / general editors : Richard E. Bopp, Linda C. Smith

by Bopp, Richard E [ed.] | Smith, Linda C [ed.].

Edition: 3rd ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Englewood, Colo. : Libraries Unlimited, 2001Accession number(s): 200505310021, 200505310022.Availability: Items available for loan: Main Campus [Call number: Z711 R433 2001] (1).

10. Books
Reference services planning in the 90s / Gail Z. Eckwright, Lori M. Keenan, editors

by Eckwright, Gail Z [ed.] | Keenan, Lori M [ed.].

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Haworth Press, 1994Accession number(s): 200304180024.Availability: Items available for loan: Main Campus [Call number: Z711 R433] (1).

11. Books
Seeking meaning : a process approach to library and information services / Carol Collier Kuhlthau

by Kuhlthau, Carol Collier, 1937-.

Edition: 2nd ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Westport, Conn. : Libraries Unlimited, 2004Accession number(s): 200408130028, 200408130029.Availability: Items available for loan: Main Campus [Call number: Z711 K834S 2004] (1).

12. Books
Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen

by Owen, Tim Buckley.

Edition: 4th ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Facet, 2003Accession number(s): 200404170002, 200405220042.Availability: Items available for loan: Main Campus [Call number: Z711 O936S 2003] (1).

13. Books
Understanding reference transactions : transforming an art into a science / Matthew L. Saxton, John V. Richardson Jr.

by Saxton, Matthew L | Richardson, John V., Jr.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam : Academic Press, c2002Accession number(s): 200404170001, 200406040188.Availability: Items available for loan: Main Campus [Call number: Z711 S297U] (1).

14.
Understanding reference transactions [electronic resource] : transforming an art into a science / Matthew L. Saxton, John V. Richardson, Jr.

by Saxton, Matthew L. (Matthew Locke), 1969- | Richardson, John V, 1949-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: San Diego, Calif. : Academic Press, c2002Online access: Electronic Resources Availability: No items available


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