Driving loyalty : turning every customer and employee into a raving fan for your brand / Kirk Kazanjian.
By: Kazanjian, Kirk.
Material type:
BookPublisher: New York, N.Y. : Crown Business, c2013Description: 257 p. : ill.ISBN: 9780385346948.Call No.:
HF 5415.5
K392D
Subject(s): Customer services | Loyalty | Corporate culture | Organizational behavior | Brand loyalty | Customer loyaltyGeneral Note: Includes index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF 5415.5 K392D (Browse shelf) | Available | 201310250015 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HF5415.5 K379H How to turn costomer service into costomer sales | HF5415.5 K379T Turn customer service into customer sales | HF5415.5 K379T Turn customer service into customer sales | HF 5415.5 K392D Driving loyalty : | HF5415.5 K852C 2012 Customer relationship management : | HF5415.5 L426H 2000 How to win customers and keep them for life | HF5415.5 L466A Auditing your customer service : the foundation for success |
Includes index
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