Customer experience 3.0 : high-profit strategies in the age of techno service / John A. Goodman.
By: Goodman, John A.
Material type: BookPublisher: New York, N.Y. : AMACOM, c2014Description: 244 p. : ill.ISBN: 9780814433881.Call No.: HF5415.5 G662C 2014 Subject(s): Customer services | Customer services -- Technological innovations | Customer relationsBibliography, etc. Note: Includes bibliographical references and index.Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HF5415.5 G662C 2014 (Browse shelf) | Available | 2015000001946 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
HF5415.5 F677S Successful customer relationship marketing : | HF5415.5 F728I 2015 Igniting customer connections : | HF5415.5 F733B The buzz : | HF5415.5 G662C 2014 Customer experience 3.0 : | HF5415.5 G733C CRM at the speed of light : | HF5415.5 G743C Customer loyalty : how to earn it, how to keep it | HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures |
Includes bibliographical references and index.
There are no comments for this item.