BANGKOK UNIVERSITY LIBRARY AND LEARNING SPACE catalog › Results of search for 'su,complete-subfield:{Customer relations.}'

	101.		The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest service companies in the world / C. Britt Beemer, Robert L. Shook. by Beemer, C. Britt [author] \| Shook, Robert L, 1938- [author]. Material type: Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: New York, N.Y. McGraw-Hill Professional, ©2009Accession number(s): 2016000003953.Availability: Items available for loan: Main Campus [Call number: HF5415.5 B435C 2009] (1). Place hold Add to cart (remove)
	102.		The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson by Thompson, Harvey. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c2000Accession number(s): 200404090048, 200404090049, 200404090050.Availability: No items available Place hold Add to cart (remove)
	103.		The dark side of CRM : customers, relationships and management / edited by Bang Nguyen, Lyndon Simkin and Ana Isabel Canhoto. by Nguyen, Bang [editor] \| Simkin, Lyndon, 1961- [editor] \| Canhoto, Ana Isabel [editor]. Material type: Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Routledge, 2016Other title: Dark side of customer relations management.Accession number(s): 2017000001687.Availability: Items available for loan: Main Campus [Call number: HF5415.5 D374 2016] (1). Place hold Add to cart (remove)
	104.		The DNA of customer experience : how emotions drive value / Colin Shaw by Shaw, Colin. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Basingstoke : Palgrave Macmillan, 2007Accession number(s): 200805200006.Availability: Items available for loan: Main Campus [Call number: HF5415.5 S528D] (1). Place hold Add to cart (remove)
	105.		The experience effect : engage your customers with a consistent and memorable brand experience / Jim Joseph by Joseph, Jim, 1963-. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2010Accession number(s): 201102020006.Availability: Items available for loan: Main Campus [Call number: HF 5415.1255 J673E] (1). Place hold Add to cart (remove)
	106.		The invisible customer : strategies for successful customer service down the wire by Clegg, Brian. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London : Kogan Page, 2000Accession number(s): 80720000001, 80720000002.Availability: Items available for loan: Main Campus [Call number: HF5415.5 C533I] (1). Place hold Add to cart (remove)
	107.		The lovemarks effect : winning in the consumer revolution / Kevin Roberts by Roberts, Kevin, 1949-. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Brooklyn, N.Y. : PowerHouse Books, c2006Accession number(s): 201012060008.Availability: Items available for loan: Main Campus [Call number: HF 5415.55 R623L] (1). Place hold Add to cart (remove)
	108.		The management of sales and customer relations by Hartley, Bob, ed \| Starkey, Michael W., ed. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London : International Thomson Business Press, 1996Accession number(s): 203526.Availability: Items available for loan: Main Campus [Call number: HF5438.25 M362] (1). Place hold Add to cart (remove)
	109.		The new age of innovation : driving cocreated value through global networks / C.K. Prahalad, M.S. Krishnan by Prahalad, C.K \| Krishnan, M.S. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c2008Other title: The new age of innovation : driving co-created value through global networks.Accession number(s): 200907010040, 200907010041.Availability: Items available for loan: Main Campus [Call number: HD30.28 P723N] (1). Place hold Add to cart (remove)
	110.		The next evolution of marketing : connect with your customers by marketing with meaning / Bob Gilbreath by Gilbreath, Bob. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw Hill, c2010Accession number(s): 201005260012.Availability: Items available for loan: Main Campus [Call number: HF5415 G542N] (1). Place hold Add to cart (remove)
	111.		The power of relationship marketing : how to keep customers for life by Cram, Tony. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London : Pitman, 1994Accession number(s): 189697, 189700.Availability: Items available for loan: Main Campus [Call number: HF5415.5 C725P] (1). Place hold Add to cart (remove)
	112.		The relationship edge : the key to strategic influence and selling success / Jerry Acuff with Wally Wood. by Acuff, Jerry, 1949- \| Wood, Wally. Edition: 3rd ed., completely rev. & updatedMaterial type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2011Accession number(s): 201404230018.Availability: Items available for loan: Main Campus [Call number: HF 5415.5 A283R 2011] (1). Place hold Add to cart (remove)
	113.		The relationship edge in business [electronic resource] : connecting with customers and colleagues when it counts / Jerry Acuff with Wally Wood. by Acuff, Jerry, 1949- \| Wood, Wally. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, ©2004Online access: Electronic Resources Availability: No items available Add to cart (remove)
	114.		The rise of consumer power : adopting the right marketing communication strategies / Schuster, Camille P. by Schuster, Camille P. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Singapore : Pearson/Prentice Hall, 2004Accession number(s): 200610050057.Availability: No items available In transit (1). Place hold Add to cart (remove)
	115.		The six fundamentals of success : the rules for getting IT right for yourself and your organization / Stuart R. Levine by Levine, Stuart R. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Currency Doubleday, 2004Accession number(s): 200506150030, 200506150031.Availability: Items available for loan: Main Campus [Call number: HD31 L484S] (1). Place hold Add to cart (remove)
	116.		Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy / Bill Stinnett by Stinnett, Bill. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c2005Accession number(s): 200505120023.Availability: No items available Place hold Add to cart (remove)
	117.		Trend-driven innovation / Henry Mason [and three othors] ; designed by Maria Isabel Reyes. by Mason, Henry [author.] \| Mattin, David [author.] \| Luthy, Maxwell [author.] \| Dumitrescu, Delia [author.] \| Reyes, Maria Isabel [designer]. Material type: Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : John Wiley & Sons, 2015Other title: Beat accelerating customer expectations : trend-driven innovation.Accession number(s): 2016000002905.Availability: Items available for loan: Main Campus [Call number: HF5415.5 M376T 2015] (1). Place hold Add to cart (remove)
	118.		Turn customer service into customer sales by Katz, Bernard. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lincolnwood, Ill : NTC LearningWorks, 1987Accession number(s): 281020000037, 281020000038.Availability: Items available for loan: Main Campus [Call number: HF5415.5 K379T] (1). Place hold Add to cart (remove)
	119.		Up close & personal? : customer relationship marketing @ work / Paul R. Gamble ... [et al.] by Gamble, Paul R. Edition: 2nd ed.Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Kogan Page, 2003Other title: Up close and personal? : customer relationship marketing @ work.Accession number(s): 200702140046.Availability: Items available for loan: Main Campus [Call number: HF5415.55 U624 2003] (1). Place hold Add to cart (remove)
	120.		User-centered design stories : real-world UCD case files / edited by Carol Righi and Janice James. by Righi, Carol [ed.] \| James, Janice [ed.]. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam : Elsevier, c2007Accession number(s): 200706270021.Availability: Items available for loan: Main Campus [Call number: HF5415.15 U837] (1). Place hold Add to cart (remove)

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