BANGKOK UNIVERSITY LIBRARY AND LEARNING SPACE catalog › Results of search for 'su,complete-subfield:{Customer services.}'

	81.		The alliance strategy's effect on an ariline's individaul branding form the customet's perspective / Nutthapong Prakobkandee ; London Metropolitan University. by Nutthapong Prakobkandee \| Coleman, Nicholas [advisor] \| London Metropolitan University. Material type: Book; Format: electronic ; Literary form: Not fiction ; Audience: Specialized; Publisher: [London] : London Metropolitan Univ., 2012Dissertation note: Thesis (Ph.D.)--London Metropolitan University, 2012 Accession number(s): 201303180002.Availability: Items available for loan: Main Campus [Call number: Dissertation N877A 2012 LONDONMET] (1). Place hold Add to cart (remove)
	82.		The art of client service / Robert Solomon. by Solomon, Robert. Edition: Rev. and updated ed.Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Kaplan, c2008Other title: The art of client service : 58 things every advertising & marketing professional should know.Accession number(s): 201202080019, 201202080020.Availability: Items available for loan: Main Campus [Call number: HF 5415.5 S646A 2008] (1). Place hold Add to cart (remove)
	83.		The brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! / Duane E. Knapp by Knapp, Duane E. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw Hill, c2008Accession number(s): 201102030033.Availability: Items available for loan: Main Campus [Call number: HD 69 .B7 K526B] (1). Place hold Add to cart (remove)
	84.		The brave new service strategy : aligning customer relationships, market strategies, and business structures by Gutek, Barbara A \| Welsh, Theresa M. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 2000Accession number(s): 210820000026, 210820000027.Availability: Items available for loan: Main Campus [Call number: HF5415.5 G873B] (1). Place hold Add to cart (remove)
	85.		The buzz : 50 little things that make a big difference to delivering world-class customer service / David Freemantle by Freemantle, David. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Nicholas Brealey, 2004Accession number(s): 200506150009.Availability: Items available for loan: Main Campus [Call number: HF5415.5 F733B] (1). Place hold Add to cart (remove)
	86.		The complete idiot's guide to great customer service by Karr, Ron \| Blohowiak, Don. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Alpha, 1997Accession number(s): 205533.Availability: Items available for loan: Main Campus [Call number: HF5415.5 K377C] (1). Place hold Add to cart (remove)
	87.		The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat by Doane, Darryl S \| Sloat, Rose D. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2005Accession number(s): 200506290057, 200506290058.Availability: Items available for loan: Main Campus [Call number: HF5415.5 D626C] (1). Checked out (1). Place hold Add to cart (remove)
	88.		The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson by Thompson, Harvey. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c2000Accession number(s): 200404090048, 200404090049, 200404090050.Availability: No items available Place hold Add to cart (remove)
	89.		The customer-centred strategy : thinking strategically about your customers by Jenkins, Mark. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London : Pitman, 1997Accession number(s): 208463.Availability: Items available for loan: Main Campus [Call number: HF5415.3 J464C] (1). Place hold Add to cart (remove)
	90.		The innovator's dilemma : the revolutionary book that will change the way you do business / Clayton M. Christensen. by Christensen, Clayton M. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Harper Business, 2011Accession number(s): 201203090014, 201203090015.Availability: Items available for loan: Main Campus [Call number: HD 53 C474I] (2). Place hold Add to cart (remove)
	91.		The innovator's solution : creating and sustaining successful growth / Clayton M. Christensen, Michael E. Raynor by Christensen, Clayton M \| Raynor, Michael E. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : Harvard Business School Press, c2003Accession number(s): 200504210056, 200504210057, 200506060006.Availability: Items available for loan: Main Campus [Call number: HD53 C474I] (2). Place hold Add to cart (remove)
	92.		The lovemarks effect : winning in the consumer revolution / Kevin Roberts by Roberts, Kevin, 1949-. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Brooklyn, N.Y. : PowerHouse Books, c2006Accession number(s): 201012060008.Availability: Items available for loan: Main Campus [Call number: HF 5415.55 R623L] (1). Place hold Add to cart (remove)
	93.		The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization / Robert Spector and Patrick McCarthy by Spector, Robert, 1947- \| McCarthy, Patrick D. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2005Accession number(s): 200505120038, 200505120039.Availability: Items available for loan: Main Campus [Call number: HF5415.5 S632N] (1). Place hold Add to cart (remove)
	94.		The power of relationship marketing : how to keep customers for life by Cram, Tony. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London : Pitman, 1994Accession number(s): 189697, 189700.Availability: Items available for loan: Main Campus [Call number: HF5415.5 C725P] (1). Place hold Add to cart (remove)
	95.		The real-time contact center : strategies, tactics, and technologies for building a profitable service and sales operation / Donna Fluss by Fluss, Donna. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2005Accession number(s): 200605250067.Availability: Items available for loan: Main Campus [Call number: HE8788 F587R] (1). Place hold Add to cart (remove)
	96.		The relationship edge : the key to strategic influence and selling success / Jerry Acuff with Wally Wood. by Acuff, Jerry, 1949- \| Wood, Wally. Edition: 3rd ed., completely rev. & updatedMaterial type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2011Accession number(s): 201404230018.Availability: Items available for loan: Main Campus [Call number: HF 5415.5 A283R 2011] (1). Place hold Add to cart (remove)
	97.		The relationship edge in business [electronic resource] : connecting with customers and colleagues when it counts / Jerry Acuff with Wally Wood. by Acuff, Jerry, 1949- \| Wood, Wally. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, ©2004Online access: Electronic Resources Availability: No items available Add to cart (remove)
	98.		The service innovation handbook : action-oriented creative thinking toolkit for service organizations : templates-cases-capabilities / Lucy Kimbell. by Kimbell, Lucy [author]. Material type: Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam : BIS Publishers, 2016Accession number(s): 2017000002047.Availability: Items available for loan: Main Campus [Call number: HD38.15 K552S 2016] (1). Place hold Add to cart (remove)
	99.		The world of customer service / Pattie Odgers by Odgers, Pattie. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Australia : Thomson/South-Western, c2004Accession number(s): 200308200021.Availability: Items available for loan: Main Campus [Call number: HF5415.5 O333W] (1). Place hold Add to cart (remove)
	100.		This is service design thinking : basics--tools--cases / concept and editing Marc Stickdorn, Jakob Schneider ; authors Kate Andrews ... [et al.]. by Stickdorn, Marc \| Schneider, Jakob \| Andrews, Kate. Material type: Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2011Accession number(s): 201208300018, 2014000004703.Availability: No items available Place hold Add to cart (remove)

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