Your search returned 42 results.

1. Books
Brand advocates : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta.

by Fuggetta, Rob.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2012Accession number(s): 201310250018, 201311050014.Availability: Items available for loan: Main Campus [Call number: HF 5415.55 F833B] (1).

2. Books
Consumer-brand relationships : theory and practice / edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin.

by Fournier, Susan [ed.] | Breazeale, Michael [ed.] | Fetscherin, Marc [ed.].

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Routledge, 2012Accession number(s): 201209120007, 201210150013.Availability: Items available for loan: Main Campus [Call number: HF 5415.5 C667] (2).

3. Books
Customer communications in marketing 2004-2005 / Maggie Jones and Alison Cheeseman

by Jones, Maggie | Cheeseman, Alison.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam : Elsevier, 2004Other title: CIM coursebook : customer communications in marketing 2004-2005.Accession number(s): 200509170002, 200510250045.Availability: Items available for loan: Main Campus [Call number: HF5718 J663C 2004] (1).

4. Books
Customer equity : building and managing relationships as valuable assets / Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas

by Blattberg, Robert C, 1942- | Getz, Gary, 1955- | Thomas, Jacquelyn S, 1969-.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Boston, Mass. : Harvard Business School Pub. Co., c2001Accession number(s): 200204190125.Availability: Items available for loan: Main Campus [Call number: HF5415.55 B527C] (1).

5. Books
Customer experience for dummies / by Roy Barnes and Bob Kelleher.

by Barnes, Roy A [author] | Kelleher, Bob [author].

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : John Wiley & Sons, 2015Accession number(s): 2017000001688.Availability: Items available for loan: Main Campus [Call number: HF5415.5 B376C 2015] (1).

6. Books
Customer relationship management : integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod, Jr., Faye W. Gilbert

by Zikmund, William G | McLeod, Raymond, Jr | Gilbert, Faye W.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2003Accession number(s): 200310280053.Availability: Items available for loan: Main Campus [Call number: HF5415.55 Z545C] (1).

7. Books
Customer relationship marketing : get to know your customers and win their loyalty

by Stone, Merlin, 1948- | Woodcock, Neil | Machtynger, Liz.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Kogan Page, 2000Accession number(s): 90820000051, 90820000052.Availability: No items available In transit (1).

8. Books
Customer-centric marketing : building relationships, creating advocates, and influence your customer / Aldo Cundari.

by Cundari, Aldo [author].

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: Hoboken, N.J. : Wiley, ©2015Accession number(s): 2017000001691.Availability: No items available Checked out (1).

9. Books
Effective sales force automation and customer relationship management : a focus on selection and implementation / Raj Agnihotri, Adam A. Rapp

by Agnihotri, Raj | Rapp, Adam A.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Business Expert Press, 2010Accession number(s): 201103280021.Availability: Items available for loan: Main Campus [Call number: HF 5438.35 A464E] (1).

10. Books
Festive : the art and design of promotional mailing / Scott Witham

by Witham, Scott.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Mies : RotoVision, c2002Accession number(s): 200408250003.Availability: Items available for loan: Main Campus [Call number: HF5415.55 W573F] (1).

11. Books
Handbook of brand relationships / Deborah J. MacInnis, C. Whan Park, Joseph R. Priester, editors

by MacInnis, Deborah J [ed.] | Park, C. Whan [ed.] | Priester, Joseph R, 1960- [ed.].

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Armonk, N.Y. : M.E. Sharpe, c2009Accession number(s): 201011190003.Availability: Items available for loan: Main Campus [Call number: HF 5415.55 H362] (1).

12. Books
Handbook of CRM : achieving excellence in customer management / Adrian Payne

by Payne, Adrian.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam : Elsevier, 2006Accession number(s): 200706070006, 200706070007.Availability: Items available for loan: Main Campus [Call number: HF5415.5 P396H] (2).

13. Books
Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / Richard Batterley

by Batterley, Richard.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Sydney : McGraw-Hill, c2004Accession number(s): 200802040005.Availability: Items available for loan: Main Campus [Call number: HF5415.55 B377L] (1).

14.
Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers.

by Peppers, Don | Rogers, Martha, 1952-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, c2004Online access: Electronic Resources Availability: No items available

15. Books
Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers.

by Peppers, Don | Rogers, Martha, 1952-.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2011Accession number(s): 2016000003819.Availability: Items available for loan: Main Campus [Call number: HF5415.5 P466M 2011] (1).

16. Books
Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler

by Smith, Shaun | Wheeler, Joe.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Financial Times Prentice Hall, 2002Accession number(s): 200302220321, 200302220322, 200303220067.Availability: Items available for loan: Main Campus [Call number: HF5415.5 S647M] (1).

17. Books
Managing the new customer relationship : strategies to engage the social customer and build lasting value / Ian H. Gordon.

by Gordon, Ian, 1952-.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Ontario : Wiley, c2013Accession number(s): 2014000002860, 2014000002929.Availability: Items available for loan: Main Campus [Call number: HF5415.55 G672M] (1). Items available for reference: Main Campus [Call number: HF5415.55 G672M] (1).

18. Books
Marketing channels : a relationship management approach

by Pelton, Lou E | Strutton, David | Lumpkin, James R.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Irwin/McGraw-Hill, 1997Accession number(s): 30220010034, 30220010035.Availability: Items available for loan: Main Campus [Call number: HF5415.129 P447M] (1).

19. Books
Marketing channels : a relationship management approach / Lou E. Pelton, David Strutton, James R. Lumpkin

by Pelton, Lou E | Strutton, David | Lumpkin, James R.

Edition: 2nd ed. , international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2002Accession number(s): 200212260027, 200702140051.Availability: Items available for loan: Main Campus [Call number: HF5415.129 P447M 2002] (1).

20. Books
Markets of one : creating customer-unique value through mass customization

by Gilmore, James H., ed | Pine II, B. Joseph [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Harvard Business School Press, 2000Accession number(s): 80720000030, 80720000031.Availability: Items available for loan: Main Campus [Call number: TS155.65 M374] (1).


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