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61.
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62.
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64.
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65.
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66.
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67.
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz
by Lovelock, Christopher | Wirtz, Jochen. Edition: 5th ed. , international ed.Material type:  Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004Accession number(s): 200801250025, 200801290059, 200801290061, 200401210087, 200801290062.Availability: Items available for loan: Main Campus [Call number: HF5415.13 L683S 2004] (1). Checked out (1).
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68.
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69.
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz
by Lovelock, Christopher | Wirtz, Jochen. Edition: 6th ed. , Pearson international ed.Material type: Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Accession number(s): 200809040046, 200809040050, 200809050006, 200809040053.Availability: Items available for loan: Main Campus [Call number: HF5415.13 L683S 2007] (1).
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70.
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71.
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72.
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73.
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Services marketing : Australia and New Zealand
by Lovelock, Christopher H | Patterson, Paul G | Walker, Rhett H. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Sydney : Prentice Hall, 1998Accession number(s): 222610, 222611.Availability: Items available for loan: Main Campus [Call number: HF5415.122 L683S] (1).
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74.
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Seven power strategies for building customer loyalty
by Timm, Paul R. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York, N.Y. : AMACOM, 2001Accession number(s): 70620010028.Availability: Items available for loan: Main Campus [Call number: HF5415.5 T555S] (1).
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75.
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76.
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Superior customer service
by Stull, William A | Crow, Donna E. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Cincinnati, Ohio : South-Western Educational, 1996Accession number(s): 204514.Availability: Items available for loan: Main Campus [Call number: HF5415.5 S784S] (1).
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77.
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78.
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79.
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.
by Chopra, Sunil, 1960- [author.] | Meindl, Peter, 1970- [author.]. Edition: Sixth edition, Global edition.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston : Pearson, 2016Accession number(s): 2016000004828, 2017000002585.Availability: Items available for loan: Main Campus [Call number: HF5415.13 C466S 2016] (1). Items available for reference: Main Campus [Call number: HF5415.13 C466S 2016] (1).
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80.
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