Your search returned 132 results.

81. Books
Return on customer : creating maximum value from your scarcest resource / Don Peppers, Martha Rogers

by Peppers, Don | Rogers, Martha.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Cyan, 2005Accession number(s): 200705160003, 200705160004.Availability: Items available for loan: Main Campus [Call number: HF5415.527 P466R] (1).

82. Books
Romancing the brand : how brands create strong, intimate relationships with consumers / Tim Halloran.

by Halloran, Tim, 1969-.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: San Francisco, Calif. : Jossey-Bass, 2014Accession number(s): 2014000002854, 2014000002934.Availability: Items available for loan: Main Campus [Call number: HF5415.1255 H344R] (2).

83. Books
Sales management : building customer relationships and partnerships / Joseph F. Hair ... [et al.]

by Hair, Joseph F.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : Houghton Mifflin, c2009Accession number(s): 200809060021.Availability: Items available for loan: Main Campus [Call number: HF5438.4 S243] (1).

84. Books
Sams teach yourself Microsoft Dynamics CRM 4 in 24 hours / Anne Stanton

by Stanton, Anne A.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Indianapolis, Ind. : Sams, c2010Accession number(s): 201006110063.Availability: Items available for loan: Main Campus [Call number: HF 5415.5 S726S] (1).

85. Books
Secrets of customer relationship management : it's all about how you make them feel

by Barnes, James G.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : McGraw-Hill, 2001Accession number(s): 10220010010, 10220010011.Availability: Items available for loan: Main Campus [Call number: HF5415.5 B376S] (1).

86. Books
Sell the brand first : how to sell your brand and create lasting customer loyalty / Dan Stiff

by Stiff, Dan.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c2006Accession number(s): 200612140002, 200612140003.Availability: Items available for loan: Main Campus [Call number: HD69 .B7 S743S] (1).

87. Books
Seven power strategies for building customer loyalty

by Timm, Paul R.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 2001Accession number(s): 70620010028.Availability: Items available for loan: Main Campus [Call number: HF5415.5 T555S] (1).

88. Books
Social customer experience : engage and retain customers through social media / Dave Evans, Joe Cothrel.

by Evans, Dave, 1956- | Cothrel, Joseph P.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Indianapolis, Ind. : Sybex, c2014Accession number(s): 2014000003827.Availability: Items available for loan: Main Campus [Call number: HF5415.1265 E926S 2014] (1).

89.
Social customer relationship management : fundamentals, applications, technologies / Rainer Alt, Olaf Reinhold.

by Alt, Rainer, 1964- [author.] | Reinhold, Olaf [author.].

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Copyright date: Cham : Springer, ©2020Online access: Electronic Resources Availability: No items available

90. Books
Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence / Mike Lewis.

by Lewis, Mike, 1975-.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill, c2013Accession number(s): 2014000002244, 2014000002245.Availability: Items available for loan: Main Campus [Call number: HF5415 L484S] (2).

91. Books
Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy / Jerry Acuff with Wally Wood

by Acuff, Jerry | Wood, Wally.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2007Accession number(s): 200712250010.Availability: Items available for loan: Main Campus [Call number: HF5438.25 A283S] (1).

92. Books
Strategic Six sigma : best practices from the executive suite / Dick Smith and Jerry Blakeslee with Richard Koonce

by Smith, Dick | Blakeslee, Jerry | Koonce, Richard.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Hoboken, N.J. : Wiley, c2002Accession number(s): 200305300050, 200305300051.Availability: No items available

93. Books
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone

by Foss, Bryan | Stone, Merlin, 1948-.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Kogan Page, 2001Accession number(s): 200210030001.Availability: Items available for loan: Main Campus [Call number: HF5415.5 F677S] (1).

94. Books
Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.

by Goldstein, Sheldon D.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Milwaukee, Wis. : ASQ Quality Press, c2010Accession number(s): 2014000001382.Availability: Items available for loan: Main Campus [Call number: HF5415.335 G642S] (1).

95. Books
The 4A's of marketing : creating value for customers, companies and society / Jagdish N. Sheth, Rajendra S. Sisodia.

by Sheth, Jagdish N | Sisodia, Rajendra S.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : Routledge, 2012Other title: FourA's of marketing creating value for customers, companies and society.Accession number(s): 2017000001222.Availability: Items available for loan: Main Campus [Call number: HF5415.55 S537F 2012] (1).

96. Books
The brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! / Duane E. Knapp

by Knapp, Duane E.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw Hill, c2008Accession number(s): 201102030033.Availability: Items available for loan: Main Campus [Call number: HD 69 .B7 K526B] (1).

97. Books
The complete idiot's guide to great customer service

by Karr, Ron | Blohowiak, Don.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Alpha, 1997Accession number(s): 205533.Availability: Items available for loan: Main Campus [Call number: HF5415.5 K377C] (1).

98.
The customer differential [electronic resource] : the complete guide to implementing customer relationship management / Melinda Nykamp.

by Nykamp, Melinda.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, c2001Online access: Electronic Resources Availability: No items available

99. Books
The customer marketing method : how to implement and profit from customer relationship management

by Curry, Jay | Curry, Adam.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Free Press, 2000Accession number(s): 70920000035, 70920000036.Availability: Items available for loan: Main Campus [Call number: HF5415.5 C877C] (1).

100. Books
The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest service companies in the world / C. Britt Beemer, Robert L. Shook.

by Beemer, C. Britt [author] | Shook, Robert L, 1938- [author].

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: New York, N.Y. McGraw-Hill Professional, ©2009Accession number(s): 2016000003953.Availability: Items available for loan: Main Campus [Call number: HF5415.5 B435C 2009] (1).


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