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Your search returned 231 results.

141. Books
Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 5th ed. , international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : McGraw-Hill, c2006Accession number(s): 200505170082.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S 2006] (1).

142. Books
Service management : an integrated approach to supply chain management and operations / Cengiz Haksever, Barry Render.

by Haksever, Cengiz | Render, Barry.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, N.J. : FT Press, 2013Accession number(s): 2016000003494.Availability: Items available for loan: Main Campus [Call number: HD9980.5 H347S 2013] (1).

143. Books
Service management : operations, strategy, and information technology

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Irwin/McGraw-Hill, 1998Accession number(s): 280920000050, 280920000051.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S 1998] (1).

144. Books
Service management : operations, strategy, information technology / James A. Fittzsimmons, Mona J. Fitzsimmons

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 6th ed. , McGraw-Hill international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw Hill, 2008Accession number(s): 201009210159.Availability: Items available for loan: Main Campus [Call number: HD 9980.5 F579S 2008] (1).

145. Books
Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi

by Fitzsimmons, James A | Fitzsimmons, Mona J | Bordoloi, Sanjeev.

Edition: 8th ed., international ed.Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill Irwin, 2014Accession number(s): 2016000003535.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S 2014] (1).

146. Books
Service management for competitive advantage

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : McGraw-Hill, 1994Accession number(s): 143290.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S] (1).

147. Books
Service marketing : a managerial approach / Rebekah Bennett ... [et al.] ; edited by Janet R. McColl-Kennedy

by Bennett, Rebekah | McColl-Kennedy, Janet R [ed.].

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Milton : Wiley, 2003Accession number(s): 200307180022.Availability: Items available for loan: Main Campus [Call number: HD9980.5 S478] (1).

148. Books
Services Marketing

by Lovelock, Christopher H.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall, 1996Accession number(s): 206538, 206539.Availability: Items available for loan: Main Campus [Call number: HF5415.122 L683S 1996] (1).

149. Books
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 6th ed. , McGraw-Hill international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw Hill, 2013Accession number(s): 201302280003.Availability: No items available Checked out (1).

150. Books
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz

by Lovelock, Christopher | Wirtz, Jochen.

Edition: 7th ed., global ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : Pearson, c2011Accession number(s): 201110030002, 201110030001.Availability: No items available Checked out (1).

151. Books
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz

by Lovelock, Christopher | Wirtz, Jochen.

Edition: 5th ed. , international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004Accession number(s): 200801250025, 200801290059, 200801290061, 200401210087, 200801290062.Availability: Items available for loan: Main Campus [Call number: HF5415.13 L683S 2004] (1). Checked out (1).

152. Books
Services marketing : principles and practice / Adrian Palmer, Catherine Cole

by Palmer, Adrian | Cole, Catherine.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Englewood Cliffs, N.J. : Prentice-Hall, c1995Accession number(s): 200205200906, 200205200907, 200205200923, 200205200924.Availability: Items available for loan: Main Campus [Call number: HD9980.5 P345S] (1).

153. Books
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock.

by Wirtz, Jochen | Lovelock, Christopher.

Edition: Eighth editionMaterial type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New Jersey : World Scientific, 2016Accession number(s): 2016000003955.Availability: Items available for loan: Main Campus [Call number: HF5415.13 W577S 2016] (1).

154. Books
Services marketing : text, cases, & reading / Christopher H. Lovelock

by Lovelock, Christopher H.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Englewood Cliffs, N.J. : Prentice-Hall, 1984Accession number(s): 43770.Availability: Items available for loan: Main Campus [Call number: HF5415.122 L683S] (1).

155. Books
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz

by Lovelock, Christopher | Wirtz, Jochen.

Edition: 6th ed. , Pearson international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Accession number(s): 200809040046, 200809040050, 200809050006, 200809040053.Availability: Items available for loan: Main Campus [Call number: HF5415.13 L683S 2007] (1).

156. Books
Services marketing : integrating focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner

by Zeithaml, Valarie A | Bitner, Mary Jo.

Edition: 3rd ed. , international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2003Accession number(s): 200309240166, 200306270095.Availability: Items available for loan: Main Campus [Call number: HD9980.5 Z447S 2003] (1).

157. Books
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 5th ed. , McGraw-Hill international ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : McGraw-Hill, 2009Accession number(s): 200811040004, 200811040005.Availability: Items available for loan: Main Campus [Call number: HD9980.5 Z447S 2009] (1). Checked out (1).

158. Books
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A [author] | Bitner, Mary Jo [author] | Gremler, Dwayne D [author].

Edition: Seventh editionMcGraw-Hill Education international editionMaterial type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: New York, N.Y. : McGraw-Hill Education, ©2018Accession number(s): 2017000002004.Availability: No items available Checked out (1).

159. Books
Services marketing : an Asia-pacific and Australian perspective / Christopher Lovelock, Paul G. Patterson, Rhett H. Walker

by Lovelock, Christopher | Patterson, Paul | Walker, Rhett.

Edition: 3rd ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Frenchs Forest, N.S.W. : Pearson/Prentice Hall, c2004Accession number(s): 200705150009.Availability: No items available

160. Books
Services marketing : a European perspective

by Lovelock, Christopher | Vandermerwe, Sandra | Lewis, Barbara.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Prentice Hall Europe, 1999Accession number(s): 130120000013.Availability: Items available for loan: Main Campus [Call number: HF5415.122 L683S] (1).


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