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141.
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142.
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143.
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Service management : operations, strategy, and information technology
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 2nd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston, Mass. : Irwin/McGraw-Hill, 1998Accession number(s): 280920000050, 280920000051.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S 1998] (1).
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144.
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145.
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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi
by Fitzsimmons, James A | Fitzsimmons, Mona J | Bordoloi, Sanjeev. Edition: 8th ed., international ed.Material type: Book; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: New York, N.Y. : McGraw-Hill Irwin, 2014Accession number(s): 2016000003535.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S 2014] (1).
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146.
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Service management for competitive advantage
by Fitzsimmons, James A | Fitzsimmons, Mona J. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York, N.Y. : McGraw-Hill, 1994Accession number(s): 143290.Availability: Items available for loan: Main Campus [Call number: HD9980.5 F579S] (1).
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147.
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148.
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Services Marketing
by Lovelock, Christopher H. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Prentice Hall, 1996Accession number(s): 206538, 206539.Availability: Items available for loan: Main Campus [Call number: HF5415.122 L683S 1996] (1).
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149.
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150.
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151.
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz
by Lovelock, Christopher | Wirtz, Jochen. Edition: 5th ed. , international ed.Material type: Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004Accession number(s): 200801250025, 200801290059, 200801290061, 200401210087, 200801290062.Availability: Items available for loan: Main Campus [Call number: HF5415.13 L683S 2004] (1). Checked out (1).
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152.
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Services marketing : principles and practice / Adrian Palmer, Catherine Cole
by Palmer, Adrian | Cole, Catherine. Material type: Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: Englewood Cliffs, N.J. : Prentice-Hall, c1995Accession number(s): 200205200906, 200205200907, 200205200923, 200205200924.Availability: Items available for loan: Main Campus [Call number: HD9980.5 P345S] (1).
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153.
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154.
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155.
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz
by Lovelock, Christopher | Wirtz, Jochen. Edition: 6th ed. , Pearson international ed.Material type: Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Accession number(s): 200809040046, 200809040050, 200809050006, 200809040053.Availability: Items available for loan: Main Campus [Call number: HF5415.13 L683S 2007] (1).
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156.
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157.
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158.
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159.
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160.
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Services marketing : a European perspective
by Lovelock, Christopher | Vandermerwe, Sandra | Lewis, Barbara. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London : Prentice Hall Europe, 1999Accession number(s): 130120000013.Availability: Items available for loan: Main Campus [Call number: HF5415.122 L683S] (1).
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